Legal Notice

LEGAL NOTICE

In compliance with Art. 10 of Law 34/2002, of 11 July, on information society services and electronic commerce, we inform you that the party responsible for this website is:

IDENTITY: “COLIVINN SPAIN BUSINESS, S.L.”
C.I.F / N.I.F. (VAT No.): B02831667
REGISTERED OFFICE: C/ SAN BERNARDO, 23, 28015 MADRID (SPAIN)
TELEPHONE: 915429927
E-MAIL: info@colivinn.com
REGISTRATION DATA: Company registered in the Mercantile Registry of Madrid, volume 41229, folio 186, section 8, page M-730935

GENERAL TERMS AND CONDITIONS OF USE OF www.passwordhotels.com/

1.- OBJECT.

These general terms and conditions of use (hereinafter GTCU) regulate the access and use of the Website under the domain www.passwordhotels.com/ (hereinafter Website), owned by “COLIVINN SPAIN BUSINESS, S.L.” (hereinafter Password Hotels & More), made available to users (hereinafter User/s). For any doubts or queries related to the use and access of the Website or these GTCU, you can contact us through the contact details published in the Legal Notice.

2.- COMPLIANCE WITH THESE GENERAL CONDITIONS.

The use of the Website implies full acceptance by the User of the GTCU in force at each time the User accesses it. Therefore, if the User does not agree with any of the conditions established herein, they must refrain from using this Website.

Consequently, the User must carefully read the GTCU every time they intend to use the Website.

In any case, Password Hotels & More reserves the right to modify the GTCU at any time and without prior notice. Likewise, Password Hotels & More reserves the right to suspend, interrupt, or cease the operation of the Website at any time.

By “use of the Website”, it is understood any User who accesses and browses the Website, regardless of whether they complete the registration forms.

3.- CONDITIONS OF ACCESS AND USE OF THE WEBSITE AND ITS CONTENTS.

Access to the Website and/or the Contents included therein does not imply any type of guarantee regarding the suitability of the Website and/or the Contents for particular or specific purposes of the Users.

Password Hotels & More may establish additional limitations and/or conditions for the use and/or access to the Website and/or the Contents, which must be observed by the Users in all cases.

3.1- Access and Use of the Website.

Unless otherwise provided, the use of the Website shall be free of charge, without prejudice to the cost of connection through the corresponding telecommunications network contracted by the User.

The User acknowledges being over eighteen years of age and is also aware and accepts voluntarily and expressly that the use of the Website is carried out in all cases under their sole and exclusive responsibility.

The User is obliged to comply with the GTCU, as well as to comply with the special warnings or instructions contained in the Website and to always act in accordance with the law, good customs, and the requirements of good faith, using maximum diligence taking into account the nature and consideration of the service enjoyed. To this effect, they shall refrain from using the Website in any way that may prevent, damage, or deteriorate its normal operation, the assets or rights of Password Hotels & More, its suppliers, its distributors, other Users, or in general any third party. Specifically, and without this implying any restriction on the obligation assumed by the User in general in accordance with the previous section, the User undertakes in the use of the Website:

a) Not to introduce, store, or disseminate on or from the Website any information or material that is defamatory, injurious, obscene, threatening, xenophobic, pornographic, apologetic of terrorism, incites violence or discrimination based on race, sex, ideology, religion, or that in any way violates public order, fundamental rights, public liberties, honour, privacy, or the image of third parties and, in general, current regulations.

b) Not to introduce, store, or disseminate through the Website any computer programme, data, virus, code, or any other electronic or physical instrument or device that is likely to cause damage to the Website, to any of the services, or to any of the equipment, systems, or networks of Password Hotels & More, of any User, of the Suppliers or Distributors of Password Hotels & More, or in general of any third party, capable of causing any type of alteration or preventing their normal operation.

c) Not to introduce, store, or disseminate through the Website any content that infringes intellectual property, industrial property, or third-party rights, nor in general any content for which they do not hold, in accordance with the law, the right to make it available to third parties.

3.2- Access and Use of the Contents.

The Contents of the Website are made available to the User with information coming both from internal sources and third parties.

Password Hotels & More endeavours to ensure that the Contents are of the highest possible quality and reasonably updated, but does not guarantee the utility, accuracy, exhaustiveness, relevance, and/or timeliness of the Contents.

4.- INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS.

Through these GTCU, no intellectual or industrial property rights are assigned over the Website or any of its constituent elements. The User is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available, extracting, reusing, resending, or using any of them by any means or procedure, except in cases where it is legally permitted or authorised by the holder of the corresponding rights.

The User may view and obtain a temporary private copy of the Contents for their exclusive personal and private use on their computer systems (software and hardware), provided it is not for the purpose of developing commercial or professional activities. The User must refrain from obtaining, or attempting to obtain, the Contents by means or procedures other than those that have been made available or indicated for that purpose in each case or those commonly used on the Internet (provided that the latter do not involve a risk of damage or disabling the Website). The User must respect at all times all intellectual and industrial property rights over the Website, owned by Password Hotels & More or third parties.

5.- EXCLUSION OF WARRANTIES AND LIABILITY.

5.1.- Exclusion of Warranties and Liability for the Operation of the Website.

Password Hotels & More does not guarantee the availability and continuity of the operation of the Website and the services or Contents offered therein, nor that the content existing on its Website is updated, being exempt from all liability for damages of any nature that may arise from such circumstances.

Password Hotels & More will carry out, provided there are no circumstances that make it impossible or difficult to execute and as soon as it has news of errors, disconnections, and/or lack of updating of the contents, all those tasks aimed at correcting errors, restoring communication, and/or updating the referred contents. Likewise, Password Hotels & More does not guarantee the technical reliability of its Website, nor access to its various pages, being similarly exempt from all liability for damages of any nature that may arise from this cause. Furthermore, Password Hotels & More is not responsible for possible errors or security deficiencies that may occur due to the User’s use of an outdated or insecure version of a browser or for damages, errors, or inaccuracies that may derive from its malfunction.

In order to reduce the risk of introducing viruses into the Website, virus detection programmes are used to control all the Contents introduced. However, Password Hotels & More does not guarantee the absence of viruses or other elements on the Website introduced by third parties external to Password Hotels & More that may produce alterations in the physical or logical systems of the users or in the electronic documents and files stored in their systems.

Consequently, Password Hotels & More shall in no case be responsible for any damages of any nature that could derive from the presence of viruses or other elements that may produce alterations in the physical or logical systems, electronic documents, or files of the Users.

Password Hotels & More adopts various protection measures to protect the Website, the data collected, and the Contents against computer attacks from third parties. However, Password Hotels & More does not guarantee that unauthorised third parties cannot have access to the type of use or navigation of the Website made by the User or the conditions, characteristics, and circumstances in which it is carried out. Consequently, Password Hotels & More shall in no case be responsible for damages that could derive from such unauthorised access.

Password Hotels & More will not be responsible in any case for the use that users and/or third parties may make of the Website or the Contents, nor for the damages that could derive from it.

5.2.- Exclusion of Warranties and Liability for the Contents.

Password Hotels & More does not edit third-party Contents published on the Website and, consequently, does not guarantee nor is responsible for the legality, reliability, utility, truthfulness, accuracy, exhaustiveness, and timeliness of such Contents, as well as the Contents owned by Password Hotels & More. Password Hotels & More shall in no case be responsible for any damages that could derive from: (i) the lack of legality, truthfulness, accuracy, exhaustiveness, and/or timeliness of the Contents originated by third parties and its own; (ii) the inadequacy for any purpose and the disappointment of expectations generated by the Contents; (iii) decisions or actions taken or avoided by the user relying on the information or data provided in the Contents, including without limitation the loss of profits or business opportunities.

6.- HYPERLINKS.

Those persons who intend to establish hyperlinks between their webpage and the Website must observe and comply with the following conditions:

i) No prior authorisation shall be necessary when the Hyperlink only allows access to the homepage of the Website, but it may not reproduce it in any way. Any other form of Hyperlink will require the express and unequivocal written authorisation by Password Hotels & More.

ii) The webpage on which the Hyperlink is established may only contain what is strictly necessary to identify the destination of the Hyperlink.

iii) The webpage on which the Hyperlink is established shall not contain unlawful information or content, contrary to morality and generally accepted good customs and public order, nor shall it contain content contrary to any third-party rights.

iv) Password Hotels & More reserves the right to block Hyperlinks directed to the Website that do not have prior express authorisation even if they comply with what is prescribed in this point of the General Conditions.

7.- ACTIONS IN CASE OF NON-COMPLIANCE.

Password Hotels & More reserves the right to exercise all actions available in law to demand the liabilities derived from the non-compliance of any of the provisions of these General Conditions of the Website by a user.

8.- PARTIAL NULLITY.

The declaration of any of the clauses contained in these General Conditions as null, invalid, or ineffective shall not affect the validity or effectiveness of the remaining ones, which shall continue to be binding between the parties.

9.- APPLICABLE LAW AND JURISDICTION.

These GTCU shall be governed by the provisions of Spanish legislation.

Any controversy relating to the conditions of use and access to this Website contained in this GTCU document, the parties submit, expressly waiving any other jurisdiction that may correspond to them, unless otherwise determined by legal imperative, to the Courts of Madrid.

10.- NOTIFICATIONS.

For the purposes of making the appropriate notifications, Password Hotels & More designates the contact address specified in the Legal Notice.

The email provided by the User during the registration process on the Website will be used by Password Hotels & More for the purpose of making notifications to the User. The User is obliged to keep the data referenced in this clause for notification purposes duly updated.

All Notifications made by Password Hotels & More to the User shall be considered validly made if they have been carried out using the data and through the means previously indicated. Password Hotels & More is not responsible for any damage that may occur due to the User’s violation of their obligation to maintain their contact details updated.

PRIVACY POLICY

This privacy policy complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as, in what is not contrary to the indicated regulations, Organic Law 15/1999 on the Protection of Personal Data (LOPD) and its implementing regulations, and/or those that could replace or update them in the future.

Our organisation is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed in a lawful, fair, and transparent manner, guaranteeing adequate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage through the application of technical and organisational measures.

Through this document, we want to offer you in a transparent and fair way all the necessary information regarding the processing of your personal data carried out by this organisation.

I.- DATA CONTROLLER

IDENTITY: COLIVINN SPAIN BUSINESS, S.L.
C.I.F. / N.I.F. (VAT No.): B02831667
REGISTERED OFFICE: C/ SAN BERNARDO, 23, 28015 MADRID (SPAIN)
TELEPHONE: 915429927
E-MAIL: info@colivinn.com

II.- RECIPIENTS OF PERSONAL DATA

1.- The personal data provided will not be subject to any assignment unless so provided in specific processing operations.

2.- Optionally, for the contracting of cloud computing services and/or services for sending emails, communication, as well as other related IT services, personal data may be:

Assigned to IT service companies located within the European Economic Area (EEA) or,
Transferred to IT service companies located outside the EEA covered by the Privacy Shield protection framework, therefore having adequate protection measures to guarantee the security of personal data. You can obtain more information by visiting this link: https://www.privacyshield.gov/welcome

3.- Optionally, to administrations and other bodies when required in compliance with legal obligations.

III.- LEGAL BASIS LEGITIMISING THE PROCESSING OF PERSONAL DATA

In each specific processing of personal data, we will inform you of the legal basis that legitimises it.

IV.- RIGHTS: RIGHT OF ACCESS

It is the right to obtain from the data controller confirmation of whether or not personal data concerning the data subject are being processed and, in such case, the right of access to the personal data and the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data were or will be communicated, the storage period or the criteria used to determine this period, the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing, the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), the existence, where appropriate, of automated decisions, including profiling, and when data are transferred to third countries, the right to be informed of the appropriate safeguards applied.

RIGHT TO RECTIFICATION

It is the right to request the rectification of your personal data if they are inaccurate, including the right to complete data that appear incomplete. It must be taken into account that by providing us with personal data by any means, you guarantee that they are true and accurate and you undertake to notify us of any change or modification thereof. Therefore, any damage caused by reason of a communication of erroneous, inaccurate, or incomplete information in the web forms will be the exclusive responsibility of the data subject.

RIGHT TO ERASURE (RIGHT TO BE FORGOTTEN)

It is the right to request the erasure of your personal data when, among other cases, they are no longer necessary for the purpose for which they were collected, or are being processed in another way, or consent is withdrawn. It must be taken into account that erasure will not proceed when the processing of personal data is necessary, among other cases, for the fulfilment of legal obligations or for the establishment, exercise, or defence of claims.

RIGHT TO RESTRICTION OF PROCESSING

It is the right to request the restriction of the processing of your personal data, which means that in certain cases you can request that we temporarily suspend the processing of your personal data or that we keep them beyond the necessary time when you may need it.

RIGHT TO WITHDRAW CONSENT

It is the right to withdraw the consent you have provided by ticking “I have read and accept the privacy policy” at any time and as specified in the corresponding section “Exercise of rights” or in the specific processing of commercial communications or Newsletter. It must be taken into account that this right will not take effect if, among other cases, the processing of personal data is necessary for the fulfilment of a legal obligation, the execution and maintenance of a contractual relationship, or for the establishment, exercise, or defence of claims. Likewise, the withdrawal of consent will not have retroactive effects, that is, it will not affect the lawfulness of the processing based on consent prior to its withdrawal.

RIGHT TO DATA PORTABILITY

It is the right to receive the personal data concerning you and that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit them to another controller, provided that: the processing is based on your consent and is carried out by automated or computerised means.

RIGHT TO OBJECT

It is the right to object to the processing of your personal data based on our legitimate interest. We will stop processing your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defence of claims.

RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY

If you consider that we process your personal data in an incorrect way, you can contact us or you also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

EXERCISE OF RIGHTS

You can exercise the rights that assist you through a letter to the postal address indicated above or through the email info@passwordhotels.com, attaching in both cases a copy of your NIF/NIE/Passport or analogous document.

V.- PROCESSING OF PERSONAL DATA.

GENERIC PROVISIONS

The personal data requested in each of the specific processing operations are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed, therefore complying with the principle of data minimisation.

The personal data requested in each of the specific processing operations are strictly necessary; the refusal to provide them would imply not being able to provide the requested service. The communications of personal data provided for in each of the specific processing operations are in some cases necessary for the execution and maintenance of a contract and in other cases for the fulfilment of a legal obligation applicable to the data controller.

DIGITAL ASSISTANT – “CHATBOT” or “ONLINE CHAT”

In the event that this website uses online chat software, provided as self-service to provide users with an adequate and rapid response to common questions and to improve consumer service for the benefit of users visiting the website, the following data will be subject to processing during the conversation with the “chatbot”: the IP address and other personal data entered in the conversation function of the “chatbot”.

The data collected will not be used to personally identify the website visitor and will not be merged with personal data about the holder of the pseudonym, unless the personal data are provided voluntarily when using the online chat.

The legal basis for this processing is established in Article 6(1)(f) of the GDPR.

CONTACT FORM

Personal data will be processed to channel requests for information, suggestions, and complaints from users or customers. The legal basis that legitimises the processing of personal data is the express consent by ticking “I have read and accept the privacy policy”.

Personal data will be kept for a period of two years from the moment they cease to be processed, without prejudice to the exercise of the rights that assist you as a data subject.

BOOKING FORM

Personal data will be processed to manage online bookings, administer your payments, manage any complaint or claim about the services provided, identify you and validate your legal age to contract, as well as for and, where appropriate, the establishment, exercise, or defence of claims. The legal basis that legitimises the processing of personal data is the express consent by ticking “I have read and accept the privacy policy”.

As a necessary contractual requirement, personal data will be assigned to third-party companies for the provision of advisory services to the controller. In compliance with legal obligations, personal data will be assigned to the State Security Forces and Bodies and to the Tax Administration. Likewise, and in some cases, they may be assigned to online payment service providers. Personal data will be kept as long as you do not withdraw consent, unless they must be kept for the maintenance of the relationship between the parties or during the years necessary for the fulfilment of legal obligations.

COMMERCIAL COMMUNICATIONS OR NEWSLETTER FORM

Personal data will be processed to manage the subscription to our Newsletter, including sending personalised or non-personalised information about our products or services through various means such as telephone, email, SMS, mobile device applications, as well as by any analogous procedure. It must be taken into account that this type of data processing may involve the analysis of your user profile to determine your preferences and thus be able to send you information more suited to your interests.

You can request to unsubscribe from this type of processing, depending on the medium used, in the following way:

Email: Through the link for that purpose that you will find in each of the electronic
communications or through an analogous procedure specified in the commercial communication.
WhatsApp (other apps): Requesting to unsubscribe.
SMS: Requesting to unsubscribe.

The legal basis that legitimises the processing of personal data is the express consent provided: by ticking “I have read and accept the privacy policy” on the website, through a physical document, or through email, as appropriate.

It must be taken into account that if the medium used is WhatsApp, personal data will be assigned to WhatsApp Ireland Limited, which is located within the EEA. Personal data will be kept as long as you do not withdraw consent according to the form indicated in this section.